Todd Q., Westland, MI
SWF did an outstanding job on my basement flood. Their staff was kind and really handled themselves professionally and really made the whole process less stressful.
Ryan O., Brownstown, MI
We had SWF out to our house to clean our carpets and they did a GREAT job! We have two cats and a large dog. Our carpets looked brand new afterward. On top of that, they were fast! We received great service with great results.
Christie, St. Clair Shores, MI
Thank you for helping me get everything back to normal. I was devastated when I came home to the mess and relieved after hearing how soon you could take care of it. Not only did you do a great job, but your price was very affordable. I will be happy to recommend you to anyone I hear needs cleaning. Thanks again!
Mrs. H. R., St. Clair Shores, MI
This is just a note expressing our feelings about the work done at our home. I live in St. Clair Shores and we had a sewer back up because of a problem with a sewer line. We had such a mess that I thought we would never get it clean. Your crew came over and cleaned it up. They did such a great job and were very helpful and polite that I just had to write. You will always get my reference to other customers. I am also sending a copy of this letter to St. Clair Shores City Hall. Once again, thank you for the great job well done and for the friendly employees you have.
Myra H., Southfield, MI
My husband and I would like to thank you for arranging to have someone come to clean and disinfect our basement following the rain and sanitary sewer overflow. The individual who came to do the cleaning, Steve Daniels, was polite and courteous, arranging his schedule around ours. Steve did an excellent job and we’d like for you to know we appreciate the City’s concern for our on-going problem as well as for hiring dependable professionals to do this type of clean-up work. Thank you.
Rev. Charles R., Jr., Southfield, MI
My family would like to take time to thank you for the expedient and efficient way your company responded to our sewer back up problem. The gentlemen you sent to our home to clean were very professional, swift and did a wonderful job. Our basement is nearly 100% odor free from the awful smell we experienced that weekend. We truly appreciate the services you extended to us in our time of need.
Don V., Farmington, MI
Your company did an excellent job cleaning my sister’s condo; you were very thorough and professional.
Bill P., Dearborn, MI
You did such an excellent job cleaning my carpets! This is the best carpet cleaning I have ever had.
Nancy and Randy M., Taylor, MI
Nancy and I were very pleased with all work performed and will not hesitate to call again should the need arise. We would definitely refer friends and family. Special thanks to: Steve Daniels, John Daniels, Justin, Mary Ellen, Des, and all not named on a job WELL DONE!!
Debbie and Dennis W., Redford, MI
I just wanted to let you know how satisfied my husband and I were with the job done by your company. We had a flood in our basement it is amazing what two inches of water can do. I called on Saturday and spoke with Stephen Daniels to schedule an appointment for him to come out and give an estimate for the cost of cleanup. He couldn’t have been nicer. I was especially impressed with his professionalism and the fact he was the owner of the company. He sent a crew over to rip out the carpet, clean the basement and set drying equipment. Needless to say we were more than pleased with the service we received. They helped make a bad situation bearable. I would recommend your company to everyone who has a flooded basement. JOB WELL DONE!!!
Richard C., Livonia, MI
John Daniels put my room back together better than before the water damage. I am very happy with the work that was done.
City of Southfield
On more than one occasion, we have had to rely on SWF’s onsite judgment to make the right decisions to ensure the safety of our residents. SWF offers a complete A to Z service for us and our residents with little or no guidance. We have complete confidence in SWF and the services they provide. SWF’s “24/7 call us at any time” customer service commitment is only one of many reasons why we continue to use SWF. SWF’s outstanding professionalism and work ethic is a credit to themselves and their profession.
Barbara D., Farmington Hills, MI
I am very pleased SWF was the contractor assigned to restore my basement. As you know, it is a stressful time for anyone going through this event. Steve Daniels, President of SWF, came out to see me the same day I reported my problem to the insurance company for a failed water supply line to my ice maker. He patiently explained the procedures to be followed in cleaning up my water-soaked basement and restoring it to its original condition. I am very happy with the restoration workmanship. His staff was efficient in cleaning up the mess, packing up what was still good and then helping me unpack and put items back in their original location. I have physical limitations therefore unable to lift, pack, or unpack my possessions and put them back where they belong. His staff was cheerful in helping me put my basement back to usability. Each time there was a completed activity, the staff was sure to clean up so there was no debris left. They were cognizant of my physical problems and were sure their materials were put away, so I would not fall over them. Thank you
Janice T., Dearborn, MI
I recently had a flood in my basement due to a malfunctioning water heater. I want to commend the contractor that serviced my claim, SWF Restorations. Within the hour of my claim on a Saturday, Steve Daniels, the President of SWF, was at my house rectifying the problem. He drained all the water out of my basement and set up machines to dry up the basement. By the time Steve left my home, I had access to my basement, saving me the inconvenience of not being able to wash my clothes for the weekend. Steve returned on Monday with his employee, Justin. They worked with efficiency, effectiveness, end expediency. They were courteous to me (and kind to my dog!). They did an outstanding job. I highly recommend this company.